Associate Trainer, Taxables - #1244997

Intercontinental Exchange

Date: Jul 7, 2022
City: Hyderabad
Contract type: Full time
Work schedule: Full day
Intercontinental Exchange
Job Purpose

The primary purpose of this job is to plan and execute Taxables Primary Training to the new hire and existing staff. The trainer is responsible for ensuring that training is consistently and effectively delivered to support the learning and development needs of Reference Data Operations employees. The incumbent will also be responsible for delivering ongoing training to facilitate knowledge transfer. The trainer will work across multiple teams and applications to identify knowledge gaps and plan cross-training sessions to build subject matter expertise.

In a classroom setting and in a comprehensive library of reference manuals, the trainer must be able to define complex financial and fixed income and link said concepts to specific verbiage in documentation such as prospectuses, indentures, market announcements, corporate actions and offering memorandums. The trainer will facilitate multiple weeks of practical application, where trainees update deals in a training environment.


Conduct training classes of 1-2 content sets for new employees and existing employees for less complex structures in the Taxables space. Manage training classes for as many as 25 people while fostering the ICE culture of open communication and collaboration.

Evaluate trainee skills, talents, performance and productivity by administering quizzes and tests, reviewing practical work and assessing the quality and quantity of questions asked. Identify areas needing improvement and prepare and provide written evaluations to the employee and the employee’s permanent manager. Implement corrective actions.

Mentor, coach and motivate trainees.

Measure trainee performance against pre-established timeliness and accuracy benchmarks.

Collaborate with other trainers to ensure that all trainees have a similar experience and obtain the same level of knowledge and skill.

Share performance reviews and performance metrics with the incoming management team as trainees transition back to the operation team.

Escalate behavioral and performance issues. Make probation assessments for trainees not meeting productivity, accuracy or timeliness criteria in the training classroom.

Knowledge and Experience

Bachelor’s degree or higher required

Experience with fixed income Taxables Primary Market


Excellent interpersonal skills

Ability to work in a fast paced, high pressured, fluid environment

Ability to distill large amounts of information into specific takeaways

Excellent attention to detail and high degree of demonstrated decision-making and problem solving skills

Excellent written and oral communication skills communication, organization and time management skills

Eagerness to learn and collaborate with others

Strong Word, Excel, Power Point is required

SQL knowledge is advantage but not mandatory

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