Scrum Master I - #1244475

UST global

Date: Jul 6, 2022
City: Hyderabad
Contract type: Full time
Work schedule: Full day
UST global

Role Proficiency:

Partner with up to two business and technology teams to plan and execute tactical and strategic efforts; delivering the business vision.


  • Team coordination: Ensure teams operate to agreed team cadence. Provide support to help teams reflect learn and improve on their Agile practice

  • Dependency coordination: Support teams to ensure smooth collaboration among ‘extended’ team members wherever required and enable clear visualisation of dependency blockers

  • Track and manage team Visual Management Boards: Help teams maintain their team data and collateral; keeping them relevant over time to changing needs of the business

  • Continuous improvement: Provide mentoring support to Product Owners and team members to refine their understanding of Agile practices

  • Support Product Owners in each team to engage inform influence and negotiate with stakeholders using product backlogs (prioritized based on value) as the basis for discussions.

  • Work with the Agile coach to ensure alignment to Agile values and principles.

Measures of Outcomes:

  • Percent of increase in Agile maturity as defined by the maturity tools i.e. adoption of Agile practices and participation within the team

  • Percent of achievement in OKRs or KPIs as defined for project / program

  • Number of contributions to Scrum Master guilds to improve Agile adoption; creating sustainability

Outputs Expected:

Change Agent:

  • Facilitate team events to drive Agile practices (e.g. daily stand up sprint planning sprint reviews and sprint retrospectives).

  • Conduct regular check- ins with all team members to provide performance feedback and offer coaching and mentoring

  • Create and maintain team metrics to monitor and measure teams performance (e.g. Velocity Burndown CFD’s cycle time etc)

  • Coach the team the product owner and business stakeholders on Agile practices and processes (e.g. methodology acceptance criteria user stories estimation etc.)

  • Provide training for the team on Agile concepts various practices and frameworks as required

  • Effectively use a variety of collaboration tools (e.g. Mural Miro MS Teams Zoom etc) to stimulate collaboration and transparency

Skill Examples:

  • Understand the business requirements and interact with SMEs at various stages of development

  • Understand the customer's technology landscape and requirements

  • Identify improvements for the release management process release schedule and plan

  • Understand RACI Matrix and Governance Framework for related projects

  • Promote continuous knowledge management

  • The ability to cut through unnecessary work and focus only on the essentials

  • Exhibits sound judgment under pressure with the ability to remain calm under stress

  • Possesses motivation and coaching skills; guiding and supporting teams throughout a project

  • The ability to think and make decisions quickly in rapidly changing circumstances

  • A true Servant leader with the relevant skills and competencies

  • Demonstrate conflict resolution skills to effectively facilitate the te

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